Short answer
Almost never. Government visa fees are charged for processing and are non-refundable once paid, even if you cancel before attending. Only optional add-ons such as courier, premium lounge or SMS services are sometimes refundable.
Why the rule works this way
The fee funds assessment capacity that is reserved the moment you pay, which is why missions publish it as non-refundable in their terms. Cancelling releases the appointment slot but not the money.
For Kenya, appointments in India run through eTA portal under Directorate of Immigration Services, Kenya, with indicative processing of 3 working days (eTA). The rule above applies at every Indian centre serving this mission.
Processing time
- Answer reviewed
- 2026-08-01
- Our desk response
- Usually within the hour on WhatsApp
- Visa processing
- 3 working days (eTA)
Related pages you may need next
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Required documents
- Government and mission fees are non-refundable in almost all cases
- Optional service add-ons may be refunded if cancelled early
- Reschedule to a far date instead of cancelling to preserve the fee
- Fee validity periods vary — check before you decide
- Mission-side cancellations are rebooked without a new fee
Latest updates
- 2026-08-01: Answer re-checked against current portal rules and counter practice in India.
What to do
Keep it to these points — they cover every case we see at our desk:
- Government and mission fees are non-refundable in almost all cases
- Optional service add-ons may be refunded if cancelled early
- Reschedule to a far date instead of cancelling to preserve the fee
- Fee validity periods vary — check before you decide
- Mission-side cancellations are rebooked without a new fee
Frequently asked questions
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Written & reviewed by Travel To Abroad specialists
This guide on visa appointment assistance is maintained by Travel To Abroad's in-house appointment desk — a team of travel documentation specialists with 8+ years of hands-on experience booking VFS, BLS, TLScontact and embassy slots for Indian travellers. Every page is reviewed by a senior case manager before publishing.
Last reviewed: July 2026
How we source this information
Fees, processing times and document lists are cross-checked against the official embassy / consulate website, the appointed VAC portal (VFS / BLS / TLScontact) and our internal case logs from real bookings completed in the last 90 days.
Compliance & our scope of service
Travel To Abroad is an independent travel assistance company. We are not a government body, embassy, consulate or an authorised VAC. All applications are submitted through the official channel of the destination country and every fee, decision and interview outcome rests solely with that authority.
We assist with slot booking, rescheduling, documentation review and supporting travel documents. We do not guarantee visa approval and we do not offer immigration or legal advice.
Important: Appointment availability, government fees and document requirements can change without notice. Always confirm the latest details on the official embassy / VAC website before travel. Nothing on this page constitutes legal, immigration or financial advice.
We provide assistance with official visa processes. We do not guarantee appointment availability or visa outcomes. Decisions rest solely with the relevant embassy, consulate, or authorised visa application centre.